

Complete Office ProductS
P.O. Box 1374 Little Rock, Arkansas 72203-1374
Bus:
501-563-7808 Fax:
501-663-4780 E-mail:
cdavis@trycops.com
Website: trycops.com
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We need you to complete the following information to enable our in-house sales and support consultants to guide you in your software selection and implementation process. We would like to find out whether there is a strong FIT between your companys requirements and Accware. However, it is imperative that we learn more about your business to help us ascertain whether Accware will be beneficial for your organization. Selecting the right software package for your business is probably one of the most important and responsible decisions you will make for your business. In todays information age it is crucial to establish a strong relationship with a professional information management organization. The following information is strictly used only for the purposes of consulting and guiding your organization as your potential business automation strategic partner. You can be assured that it will be kept confidential.
1.
Company Information Icode Account # (office use only) ____________ Date ___________________
1.1. Name: ____________________________________ Primary Contact Name: _______________________
1.2. Owner(s)/Director(s)/Partner(s): __________________________________________________________
1.3. Key decision makers involved in evaluation and implementation:
1.3.1. ___________________________________________ Title: ______________________________
1.3.2. ___________________________________________ Title: ______________________________
2.
Please describe
your business here in a few words:
Type of Business (Always check ALL that apply)
2.1. q Computers, Networking, Software & Peripherals
2.2. q Books
2.3. q Telecom (Pagers, Phones, WAN, Switches, etc.)
2.4. q Appliances
2.5. q Gifts/Specialty
2.6. q Furniture
2.7. q Stationary/Office Supplies
2.8. q Automobile/Auto Parts
2.9. q Photo/Camera/Frames
2.10. q Sporting Goods
2.11. q Consumer Electronics (Audio/Video/Etc)
2.12. q Eye Wear
2.13. q Arts and Crafts
2.14. q Hardware
2.15. q Medical
2.16. q Packaging
2.17. q Jewelry
2.18. q Cafι/Deli
2.19. q Convenience Store
2.20. q Clothing
2.21. q Consultants
2.22. q Shoes
2.23. q Manufacturing q Assembly/Kits q Light q Heavy
2.24. q Other Specify ____________________________________________
3.
Year Business Established
_________________
4.
Type of Industry
4.1. q Retail
4.2. q Wholesale
4.3. q Distribution
4.4. q Mail Order
4.5. q E-commerce (Online Shop on the Internet)
4.6. q Service
q Maintenance Contracts q Hourly Billing q On-site q Telephone Support q Sub-contracting
4.7. q Manufacturing
4.8. q Other Specify __________________________
5.
Clientele Breakup
5.1. q Government % of Revenues ___________
5.2. q Consumer % of Revenues ___________
5.3. q Corporate % of Revenues ___________
5.4. q Resellers/Dealers % of Revenues ___________
5.5. q Other Specify ________________ % of Revenues ___________
6.
Target Market Geographic
Reach
6.1. q Local (Within City) % of Revenues ___________
6.2. q Regional (Within State) % of Revenues ___________
6.3. q National % of Revenues ___________
6.4. q International (Multiple Countries) % of Revenues ___________
6.5. q Other Specify __________________ % of Revenues ___________
7.
Product Information
7.1. q Approximate number of Product Categories ________________
7.2. q Approximate number of products you sell ________________
7.3. q Price range of products you sell ____________________________
7.4. q Average (median) price per order ____________________
7.5. q Average quantities of items per order ____________________
7.6. q Products purchased from
7.6.1. q Distributors % of Total Purchases __________
7.6.2. q Manufactured In-house % of Total Purchases __________
7.6.3. q Other Manufacturers % of Total Purchases __________
7.6.4. q Resellers/Dealers % of Total Purchases __________
7.6.5. q Auctions/Liquidations % of Total Purchases __________
7.6.6. q Used/Trade-ins from Consumers % of Total Purchases __________
7.6.7. q Other Specify ___________________ % of Total Purchases __________
Current
Systems/Network/Hardware Configuration
7.7.
Systems
7.7.1.
q
NO computers in place
7.7.2.
q
Single (standalone) User
7.7.2.1. OS q WinNT q Win95 q Win98 q DOS q Other Specify ______________
7.7.2.2. System CPU Type ___________ Speed _______ Memory __________________
7.7.3.
q
Multiple computers, but not networked
7.7.3.1. OS q WinNT q Win95 q Win98 q DOS q Other Specify _________________
7.7.3.2. System CPU Type ___________ Speed _______ Memory _____________________
7.7.4.
q
Network currently in place
7.7.4.1. q Servers - q FileServer q Mail Server q Web Server q Other ______________________
7.7.4.2. Total Clients/Workstations/Nodes Count ________________
7.7.4.3. Network Protocol(s) q TCP/IP q NetBEUI q IPX/SPX q Netbios
7.7.4.4. Server CPU Type _________ Speed _____ Memory ______ HD Type ______ Size _______
7.7.4.4.1. OS q NT q Win95 q Win98 q Novell q Other Specify ____________
7.7.4.5. Workstation(s) CPU Type ______________ Speed _______ Memory _____________
7.7.4.5.1. OS q NT q Win95 q Win98 q Novell q DOS q Other Specify _____
7.8.
List and count of
all available accessories
7.8.1. q Dot Matrix Printer Count __________________
7.8.2. q Laser Printer Count __________________
7.8.3. q Thermal Printer (Barcode)
7.8.4. q Image Scanner
7.8.5. q UPS Power Backup on Servers
7.8.6. q Tape backup
7.8.7. q Barcode Scanner Count __________________
7.8.8. q Bank Checks
7.8.8.1. q Computer Printed
7.8.8.2. q Manually Handwritten
7.8.9. q Customer Statements Forms
7.9.
Note specifics
about configuration of all existing computers in use
8.
Current Operations
Infrastructure
8.1.
Number of company
location(s )
8.1.1. q Main Location Size: ______________ (in square feet)
8.1.2. q Other Locations
8.1.2.1. How many? _______ Distance of each from main location: __________________________
8.1.2.2. Size of Each Location __________________________________________ (in square feet)
8.1.2.3. Number of employees in each location ___________________________________________
8.1.2.4. Does each location maintain and file separate books and taxes? _______________________
8.1.2.5. Connected? q Not Connected q Leased line Speed _____ q Dial-up Speed ______
8.1.2.6. Do you understand how Accware is implemented on a WAN? ________________________
8.2.
What are the growth
plans in one year?
8.2.1. Number of New Locations _________ Number of new employees __________
8.3.
What are the growth
plans in two years?
8.3.1. Number of New Locations _________ Number of new employees __________
8.4.
Shipment Carriers
and Delivery Methods used
q In-house Delivery q Fedex q UPS q DHL q Airborne Express q US Mail
q Trucking Companies q Customer Pickups q Other Specify ________________________________
8.5. Do you accept credit cards? _______ If yes, who is your credit card processor/bank? _______________
8.6. Number of total telephone lines ______
8.7. Remote connectivity available q None q PC Anywhere q NT Terminal Server q Citrix Winframe
8.8. Do you customize orders as per customer specifications? _____ If yes, what is the turnaround time? _____
8.9. List all business/accounting software system(s) and description of how each software is currently used in any and all aspects of the business
8.9.1. Name ______________________ Used for __________________________________________
8.9.1.1. q Developed In-house q Development Sub-Contracted q Purchased Package
8.9.2. Name ______________________ Used for __________________________________________
q Developed In-house q Development Sub-Contracted q Purchased Package
8.9.3. Name ______________________ Used for __________________________________________
q Developed In-house q Development Sub-Contracted q Purchased Package
8.9.4. What aspects of the current system are you satisfied with?
8.9.5. What aspects of the current system frustrate you?
8.9.6. How would you grade your current level of automation on a scale of 1 to 10? ____________
8.10.
Internet Strategy
8.10.1. Does the company have an Internet connection? _____________
8.10.1.1. If yes, what type of connection?
8.10.1.1.1. Dial up access q ISDN q 28.8K q 33.6K q 56K q Other _______________
8.10.1.1.2. Permanent/Frame Relay q T1 q 512K q 256K q DSL q Other _______________
8.10.1.2. How many employees have access to?
8.10.1.2.1. q Email ALL q Web browsing - ALL
8.10.1.2.2. q Email Management q Web browsing - Management
8.10.1.2.3. q Email Managers q Web browsing - Managers
8.10.1.2.4. q Email Selected Staff q Web browsing Selected Staff
8.10.2. Does the company have a web-site? ___________ If yes,
8.10.2.1. URL(s) ____________________________________________________________________
8.10.2.2. Site Hosted q In-house q 3rd party ISP
8.10.2.3. q Developed In-house q Out-source
8.10.3. Do you have staff that is familiar with?
q MS-SQL Server or similar q Database Concepts q Using ODBC q Internet Information Server
q Active Server Pages (ASP) q HTML q Microsoft FrontPage q Programming Languages q WAN
8.10.4. Does your company have an online shop? _____________
8.10.5. If yes, is it integrated with the back-end accounting system?
8.10.6. If no, would you like to deploy an online shop on your web-site?
9.
Employee Information
9.1. List of all positions and roles in the company ___________________
9.2. Total number of employees in the company ____________________
9.2.1. Number of Managers _______________
9.2.2. Number of employees handling
q Accounting/Bookkeeping ____ q Sales _____ q Marketing _____ q Purchasing _____
q Service ____ q Returns _____ q Inventory _____ q Receiving/Shipping _____ q Other ______
9.3. Number of Salaried Employees __________
9.4. Number of Hourly Employees ___________ (using time clock)
9.5. In-house staff proficient with
9.5.1.1. q Accounting terms/concepts q Novice q Intermediate q Advanced
9.5.1.2. q General Computer Usage q Novice q Intermediate q Advanced
9.5.1.3. q Networks/Client-Server Technology q Novice q Intermediate q Advanced
9.5.1.4. q Familiar with Internet Concepts q Novice q Intermediate q Advanced
9.5.1.5. q Familiar with Spreadsheets q Novice q Intermediate q Advanced
9.5.1.6. q Programming